TERMS & CONDITIONS
These terms and conditions apply to all users of the site, including, without limitation, users who are contributors of content, information and other materials or services on the site. Your access and use of the site will be subject to the version of the terms and conditions posted on the site at the time of use. If you do not agree with the terms and conditions, then you do not have the right to access, view, download or otherwise use the site or purchase any cosmetics and, accordingly, you should not do so.
Privacy: No Endorsement
General Terms and Conditions: Our Right to Use User Content
Eligibility: Transmitting Materials
Your Account: Contests
Our Contract: Intellectual Property Rights
The Order Process: Account Termination
Registering for a Personal Account: Third Party Websites and Links
Delivery Times, Availability of Goods: Third Party Merchants
Prices and Delivery Charges: Advertisements, Sponsorships, Co-Promotions and Other Partnerships
International Deliveries: Events
EU Deliveries: Use Of Software
Payment, Default in Payment: Correction of Errors and Inaccuracies.
28 Day Returns Guarantee: Disclaimer
Faulty Goods: Indemnification
User Content: Limitation of Liability
Review Of Submissions: Termination
User Conduct: Governing Law; General Information
General terms and conditions
Unless otherwise noted, the products and services on the site are intended for personal, non-commercial purposes only. You agree to use the site only for lawful, noncommercial purposes and in compliance with all international, federal, state and local laws. Except as expressly permitted in these terms and conditions, you may not use, reproduce, distribute, reverse engineer, modify, copy, publish, display, transmit, adapt, frame, link, rent, lease, loan, sell, license or in any way exploit the content of the site.
You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence, (b) have not previously been suspended or removed from the site, (c) do not have more than one (1) account at any given time for the site; (d) you will only provide us with true, accurate, current and complete information if you register for an account and/or orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the site or services (or any portion thereof) and (d) that you have full power and authority to enter into the terms and conditions and in doing so will not violate any other agreement to which you are a party.
Your order constitutes an offer to us to buy the goods you select from the website. All orders are subject to availability and will not constitute a binding contract of sale until accepted by us. We reserve the right to refuse to accept an order.
Purchases made on the website are for your personal or gift use and are not to be used for re-sale, commercial purposes or any other commercial benefit. We reserve the right to refuse orders for multiple quantities of an item ordered by any one customer or to any one postal address.
The order process
You may select items from our range of goods, details of which will be added to the “shopping cart” by clicking on the “add to shopping cart” button. By clicking on the “checkout” button, you initiate the checkout process for the goods added to the shopping cart. By clicking on the “continue” button you submit an offer to buy the goods in the shopping cart. As soon as this offer is accepted by us in the way specified in subsection below, your order forms a binding contract of sale between you and us.
Before placing an order you can view and amend your order details at any time by clicking on the “shopping cart & checkout” button.
You will automatically be sent an e-mail confirming receipt of your order (the “confirmation e-mail”) with a summary of the details of your order, which we would recommend that you print out and keep for your own records. The confirmation e-mail does not constitute our acceptance of your order; it merely records the fact that we have received the order.
Every effort is made to ensure that prices and stock figures are correct on the website, however where they are incorrect the no contract of sale will be concluded.
We will send you a second e-mail when we dispatch your goods which shall constitute our acceptance of your order at which point a binding contract of sale will be concluded between you and us. We will file a copy of any orders that are accepted by us.
Registering for a personal account
To make it easier for you to order goods using the website, we offer you the opportunity to register for a personal account. Any personal data that you provide us with during the registration process will be stored in our database and need not be entered with each new order; it will be entered into the order form automatically.
To register, you must supply us via the online registration form with the following information: your name, surname, address, e-mail address and, where applicable, different delivery address. Once you click on the “register” button, this information will be stored in our customer database. We will only use the stored data in accordance with our privacy statement.
After registering for a personal account, you will be automatically sent an e-mail that your account has been created. Your e-mail address will act as the user id for your account. During the registration process you will be asked to create your own password. You will be given the opportunity to change the password when you log in to your account. You must keep your user id and password confidential at all times and not make them available to any unauthorised third party. You will be responsible for any misuse of your user id and password.
Delivery times, availability of goods
We will notify you of the estimated delivery time for your goods in the acceptance e-mail. This delivery date will usually be within 3-5 business days of sending you the acceptance e-mail for eu delivery. International orders the delivery date will usually be within 6-7 working days. It may take slightly longer to deliver goods to very remote areas.
Whilst we will do our best to deliver your goods within the expected timeframe from sending you the acceptance e-mail, sometimes it may take longer than expected. You accept that on occasion, it may take us more than 30 days to deliver your goods and we thank you for your patience should this occur. If you change your mind in the meantime, you have the right to cancel your order as stated below.
In the event that we are unable to meet the original delivery time stated in the acceptance e-mail, we will notify you of this as soon as possible and at the same time specify a new estimated delivery time.
Where you have ordered multiple goods, we may sometimes need to deliver your goods in more than one delivery. If more than one delivery will be required, we will always inform you beforehand.
If for any reason the goods ordered by you are not available at the time you place your order, we will notify you of this by e-mail. Our acceptance of your order in the acceptance e-mail is limited to the goods that are available. No contract of sale will be concluded in respect of goods that are not available.
As soon as the goods are delivered to you, they become your responsibility.
Prices and delivery charges
All of the prices listed on the website include the currently applicable statutory value-added tax.
Discount codes are not valid for products that are also on sale unless specified.
The prices shown on the website do not include delivery charges. Our delivery charges are as follows:
9€ for eu deliveries for orders under 100€.
All eu orders over 100€ – postage and packing is free
All confirmed orders will be dispatched the next working day – allow 3-5 working days for delivery. Please allow additional time for more remote areas.
All confirmed orders will be dispatched the next working day – allow 6-7 working days for delivery. Please allow additional time for more remote areas. * should you require an express delivery service please contact us prior to placing your order so we can arrange this for you.
Please, note that in some international deliveries, additional costs may occur, as import tax or luxury tax. These costs are paid by the buyer.
Payment, default in payment
Payment for your goods must be made via credit or debit card as specified at the point of payment.
The full payment price will be debited from your card upon order confirmation.
You confirm that the credit or debit card that is being used is yours. All credit or debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
28 day returns guarantee
If for any reason you are unhappy with your goods, you have the right to return them within 28 days of your order being delivered to you and receive a refund for the goods you ordered provided the goods are returned in their original condition, have not been damaged, washed, altered or excessively worn and include the original packaging and any related accessories or instruction books.
When goods are being returned as unwanted or for exchanges the customer is liable for the return postage cost.
We will provide you with a refund to the card used when placing your order within 28 days of us receiving the goods. We will then send you an e-mail confirming that this refund has been made.
Goods that are not accepted by us will be returned to you.
When returning unwanted goods you will be issued with a refund excluding any postage charges paid.
If your goods are faulty please contact us as soon as possible at firstname.lastname@example.org or call us on +30 2310 411999. We ask you to return the faulty goods to us and will then provide you with replacement goods where available, or alternatively give you a full refund for those goods (including delivery charges).
We cannot guarantee that other users will not copy, modify, distribute or otherwise use the user content that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, do not post it on the site. We and our affiliates are not responsible for any user’s misuse or misappropriation of any user content you post on the site.
Review of submissions
We have no obligation to verify the identity of any users when they are connected to the site or to supervise the user content that has been provided by users. You acknowledge that we may or may not prescreen, monitor, review, edit or delete the user content posted by you and other users on the site. We and our designees retain the right to modify, move, refuse, block or remove any user content, in whole or in part, for any reason or no reason, with or without notice. We and our designees also reserve the right to access, read, preserve, and disclose any information as we reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these terms and conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, users of the site and the public. In any case, we are not responsible or liable for damages of any kind arising from any failure, non-failure, or delay in removing such user content even when we are advised of the possibility of such damages.
By posting user content in or otherwise using any communications service or other interactive service that may be available to you on or through the site from time to time, you agree that you are the sole responsible person and/or entity from which such user content originated. Moreover, you agree not to access or use the site for any purpose that is prohibited by these terms and conditions. You are responsible for all of your activity in connection with the site.
We do not control the user content posted on the site and, as such, we make no representations or warranties regarding user content or its truthfulness, accuracy, reliability, integrity or quality. We do not determine whether user content violates the rights of others, and we have no control over whether user content is of a nature that you or other users may find offensive. User content includes the opinions, statements and other content of third parties, not us. You acknowledge and agree that the information and views expressed by you and other users in user content appearing on the site do not necessarily reflect our views or those of our content providers, advertiser, sponsors, affiliated or related entities, and we do not support or endorse any user content or any other content posted by you or any other user on or otherwise accessible through the site. We do not assume, and expressly disclaim, any obligation or liability with respect to user content and no confidential or fiduciary understanding or relationship is established by our receipt or acceptance of any such materials.
Our right to use user content
You understand that the technical processing and transmission of the site may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We assume no responsibility for the deletion or failure to store postings or other information submitted by you or other users of the site.
You agree that you will not harvest, collect or store information about the users of the site or the user content or use such information for any purpose inconsistent with the purpose of the site or for the purpose of transmitting or facilitating transmission of unsolicited advertising, junk or bulk electronic mail or communications. You may not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the site or any activities conducted on the site; (iii) bypass any measures we may use to prevent or restrict access to the site or portions thereof (or other accounts, computer systems or networks connected to the site); (iv) run any form of auto-responder or “spam” on the site; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the site; or (vi) harvest or scrape any content from the site.
The availability of the products and services described on the site, and the descriptions of such products and services, may vary based on location and timing.
This site may, from time to time, contain contests that offer prizes or that require you to submit material or information about yourself. Each contest has its own rules, which you must read and agree to before you may enter.
Intellectual property rights
The site, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, logos, titles, characters, names, graphics and button icons, excluding user content (collectively “proprietary material”), are protected by copyright, trademark and other laws in greece, as well as international conventions and the laws of other countries. The proprietary material is owned or controlled by origanum cosmetics spcc or by other parties that have provided rights thereto to origanum cosmetics spcc.
Except as otherwise provided in these terms and conditions or without our express prior written permission, you may not, and agree that you will not, use, publish, reproduce, display, publicly perform, create derivative works from, reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, enter into a database, upload, transmit or modify the proprietary material or any portion thereof, for any purpose or by any means, method, or process now known or later developed. Modification of the materials appearing on the site or use of such materials for any other purpose is a violation of our copyright and other proprietary rights.
Claims regarding copyright infringement
Notice. If you are a copyright owner or an agent thereof and believe that any user content or other content on the site infringes upon your copyrights, you may submit a notification to us.
• notification must include information reasonably sufficient to permit us to contact you, such as your name, address, telephone number, and, if available, your email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the above notification is accurate and that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed.
After receiving a claim of infringement, we will process and investigate the claim and will take appropriate actions under the applicable intellectual property laws. Upon receipt of notices complying or substantially complying with the applicable law, we will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity, and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps promptly to notify the user that we have removed or disabled access to such material.
We may, in appropriate circumstances, terminate your account for the site and any or all affiliate websites if you are a repeat infringer. If you believe that a user is a repeat infringer, please follow the instructions above to contact our copyright agent and provide information sufficient for us to verify that the user is a repeat infringer
Third party websites and links
You may be able to link to third party websites, services or resources on the internet from the site, and third party websites, services or resources may contain links to the site (collectively, “linked sites”). We are not responsible for the content, availability, advertising, products, services or other materials of any such linked sites, or any additional links contained therein, and our inclusion of links to the linked sites on the sites does not imply that we endorse or approve of any materials contained on, or accessible through, the linked sites. In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the linked sites or the information or material accessed through these linked sites.
Third party merchants
The site may enable you to order and receive products, information and services from businesses that are not owned or operated by us. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee such products, information, or services, and are not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. We will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your transactions.
Advertisements, sponsorships, co-promotions and other partnerships
We may display advertisements for the goods and services of a third party on the site, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such advertised goods or services.
You may be invited or asked to attend events we sponsor or events held by other members and users of the site which are not in any way associated with us (collectively, “events”). Your participation in any events is at your own risk and you agree to release and hold us, our subsidiaries, agents, distributors and affiliates, and our officers, directors and employees harmless from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, any injury or death to you or your minor children or wards, resulting from attending the events or participation in any activities available at the events.
Use of software
We may make software available for you to download or use. Such software will be subject to the terms of the license agreement that accompanies it. If there is no license agreement presented to you with the software, then the following license, in addition to the other terms of these terms and conditions govern your use of such software. We grant you a personal, non-exclusive, non-transferable, limited license to install the software on any single computer. The software is protected by copyright and other intellectual property laws and treaties and is owned by us or our suppliers. You may not: (i) copy, sell, redistribute, rent, lease or otherwise transfer the software or any of the limited rights you receive hereunder; (ii) incorporate it or any portion of it into another product; (iii) reverse engineer, decipher, decompile, or disassemble the software or otherwise attempt to derive the source code or underlying ideas or algorithms of the software or any portion of the software, including without limitation any application or widget (except where expressly permitted by law); (iv) export, re-export, transfer and/or release the software, related technology, or any product thereof, for any proscribed end-use, or to any proscribed country, entity or person (wherever located), without proper authorization from the u.s. And/or foreign government; (v) modify, translate, adapt, or create derivative works from the software or any portion of the software in any way or remove proprietary notices in the software. You agree to abide by all laws and regulations in effect regarding your use of the software. You may not authorize or assist any third party to do any of the things prohibited in this paragraph.
We may automatically check your version of the software and update it to improve its performance and capabilities. If you shut down the software during an automatic update or otherwise interfere with the installation of the update, the software may be damaged and/or cease to operate.
Correction of errors and inaccuracies.
The information on this site may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability.
Visitors to the site agree that their use of, and reliance on any advice or information obtained from or through, the site is at their own sole risk. The site is provided “as is” and “as available,” without representation or warranty of any kind, either express or implied. Without limitation of the foregoing and to the fullest extent permitted under applicable law, we (including our affiliates, third party content providers, merchants, sponsors, licensors and the like, and their respective directors, officers and employees) specifically disclaim any and all representations and warranties, express or implied, including, but not limited to: (i) any warranties concerning the availability, accuracy, appropriateness, reliability, timeliness, or usefulness of the content of the site; and (ii) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose, or warranties implied by any course of performance or usage of trade. We also make no representations and warranties as to any linked sites and we have no liability or responsibility with respect to your use of such sites. In some instances, content made available on the site may represent the opinions and judgments of providers or users, such as user content. We and our affiliates do not endorse nor shall we or they be responsible or liable for the accuracy or reliability of any opinion, advice or statement made on the site by anyone other than our authorized employees acting in such capacity.
This disclaimer of liability applies to any damages or injuries caused by the site, including, without limitation, those damages or injuries occurring as a result of: (1) any error, omission, deletion, or defect in the content available on the site, or (2) any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of records, information or data, unauthorized access to, alteration of, or use of records, information or data, whether for breach of contract, tort, negligence, defamation, or any other cause of action. We do not warrant or guarantee: (1) that any portion of the site will be free of infection by viruses, worms, trojan horses, or anything else manifesting contaminating or destructive properties; or (2) that access to the site will be uninterrupted or error-free.
We do not warrant or make any representations regarding the use or the results of use of the materials available on the site. You (and not we or any of our affiliates) assume the entire cost of all necessary servicing, repair, or correction.
We do not have any obligation to verify the identity of any person subscribing or using the site. Therefore, we decline all liability whatsoever for identity theft or any misuse of your identity or information.
Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
1. Nothing in these terms shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
2. We will not be responsible for any loss or damage caused to you where such loss or damage is not reasonably foreseeable to you and us at the point at which you agree to these terms (including where the loss or damage results from our breach of these terms). Loss or damage will be reasonably foreseeable where it could be contemplated by you and us.
3. We will also not be responsible for any loss or damage caused to you where you are not entering into these terms as a consumer.
4. We do not:
1. Accept any liability for damage to your computer system or loss of data that results from your use of the website;
2. Guarantee which content and services will be available on the website. All content and services on the website are provided on an ‘as is’ and ‘as available’ basis; or
3. Guarantee that the website will be available uninterrupted and in a fully operating condition nor that the information on the website itself will be free from errors or omissions (however, we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention).
5. When you order goods from the website, our aggregate liability to you for any loss or damage arising in connection with these terms shall be limited in respect of each claim, to the purchase price of your order.
6. We are not responsible for any delay or failure to comply with our obligations under these terms if the delay or failure arises out of any event which is beyond our reasonable control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or our suppliers.
Limitation of liability
Regardless of the form of action, whether in contract, tort, strict liability, statute or otherwise, in no event will we or our affiliates, including, without limitation, our or their respective officers, directors, employees, agents, partners, suppliers, content providers, successors and assigns, be liable to any party for any direct, indirect, special, exemplary, punitive, incidental, consequential (including, but not limited to, damages for business interruption, wasted expenditure, loss of business and other profits, loss of goodwill, loss of anticipated savings, loss of programs, cost of replacing equipment, software or other goods or services, or loss of records, information or data), or any other damages arising in any way arising out of or related to: (i) the availability, use, reliance on, or inability to use the site any platform applications or any content or other materials on, accessed through or downloaded from the site; or (ii) any claim (including for property damage to your device or computer system) attributable to errors, omissions, or other inaccuracies in, or destructive properties of, the site or the linked sites, or any information, software, products, services or other materials available on or through the site or linked sites, even if we or our affiliates, or our or their respective officers, directors, employees, agents, partners, suppliers, content providers, successors and assigns are aware or shall have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the extent permitted by law (thereby minimizing our liability to you to the lowest amount that applicable law permits).
You specifically acknowledge that we shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. Your sole and exclusive remedy for any of the above claims or for disputes against us or any of our affiliates is to discontinue your use of the.
Nothing in these terms and conditions shall be deemed to exclude or limit your liability in respect of any indemnity given by you under these terms and conditions.
We may terminate or suspend your access to the site, delete your profile and any content or information that you have posted on the site and/or prohibit you from using or accessing the site (or any portion, aspect or feature of the site) for any reason, or no reason, at any time in our sole discretion, with or without notice to you, effective immediately, which may result in the forfeiture and destruction of all information associated with you and your activities in connection with the site. If you wish to terminate your account, you may do so by following the instructions on the site. Any fees paid hereunder are non-refundable. In the event of termination, you will still be bound by your obligations under these terms and conditions, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, we will not be liable to you or any third party for any termination of your access to the site.
Governing law; general information
We control and operate the site from thessaloniki, greece. While we invite visitors from all parts of the world to visit the site, visitors acknowledge that the site, and all activities available on and through the site, are governed by the greek and european union law. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access the site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
A printed version of the terms and conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the terms and conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
These terms and conditions are the entire agreement between you and us with respect to the site and any user content, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to those matters. If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms and conditions will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. No agency, partnership, joint venture, or employment relationship is created as a result of these terms and conditions, and neither party has any authority of any kind to bind the other in any respect.
Unless otherwise specified in these terms and conditions, all notices under these terms and conditions will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
Please feel free to contact us via one of the methods described on our contact us page. You agree that we may send notices to you regarding your use of the site by means of electronic mail, a general notice posted on the site or by written communication delivered to your email or mailing address as appearing in our records from time to time.